But if I was properly informed by them about these warnings, the whole situation would be avoided in the first place. Look, I know speeding is a violation of Bolt’s Terms and conditions and the law in general. And you know what? Let’s also block the taxi and food services so they completely stop spending money with us. That way we can ensure a surprise message for some of our customers that their account got blocked for 3 months. But when we need to inform them about something really important like warnings for speeding we are just going to send an email and hope it doesn’t get mixed up with a regular receipt or newsletter or end up in spam. So we send our customers tons of notifications about every single thing that happens in the app.
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